Frequently Asked Questions

Q. What are the bracelets made from?

A. All bracelets are made from hypoallergenic, high-quality stainless steel. The men's and women's bracelets feature the service branch insignia raised in 14k gold. The boy's and girl's bracelets feature the service branch insignia etched in the steel.

Q. Are you licensed to use the military service insiginias?

A. Yes. Towne Craft Designs, Inc. is an official licensee of all service branches of the U.S. Military.

Q. Do you offer engraving on the bracelets?

A. Yes. For men's and boy's bracelets engraving is available on the face of each of the 4 side tags, as well as on the underside of the insignia tag. For the women's and girl's bracelets engraving is available on the underside of the insignia tag.

Q. Do you offer gift wrapping?

A. All of our jewelry arrives in a Free Luxury gift box which has been securely wrapped for shipping. Gift wrapping and gift cards are available upon request at no additional charge.

Q. How much do your charge for shipping?

A. Free standard shipping is offered to all U.S. addresses, as well as APO and FPO Addresses. Shipping to other countries is calculated based on destination.

Q. Do you offer expidited shippping?

A. Yes, when you checkout to make your pruchase you will have the option of standard shipping or expideited shipping.

Q. Do the bracelets come with a warranty?

A. Yes. Towne Craft Designs, Inc. places a lifetime Limited Warranty on all jewelry against manufacturing defects (based upon our inspection). In the case of a manufacturing defect we will repair or replace your item free of charge. Customers returning items for reasons other than manufacturing defects (i.e. items showing damage due to excessive wear and tear) will be offered an estimate for repairs or replacement.